As part of our commitment to provide a truly fun gaming experience, FireKeepers makes every effort to ensure that your withdrawal request is processed as quickly as possible.
For most methods we ask that you allow up to 3-7 days for processing, additional processing time may be needed from the payment provider as well as with larger transactions to ensure fraud protection.
- FireKeepers Play+ Card: Available immediately after approval
- VIP Preferred/ACH/E-Check: 3-5 business days to credit after approval
- Via the FireKeepers Casino Hotel Cage Cashier (Available 24/7, processed up to 24 hours)
Wondering if your withdrawal has been processed? You can view pending withdrawals from My Account > Account Statement > Transaction History
Please note that for first withdrawal and new withdrawal methods, extra security measures are in place. You may be asked to upload documents to your account. You can expect up to 3-5 days for review, a document request may be sent, and then allow up to 48 hours after documentation is sent to approve the withdrawal.