If I have remote desktop software, such as LogMeIn or GoToMyPC, actively running on my laptop or desktop, can I still be accurately geo-located? No. If you have remote desktop software running on your computer, you need to close it before signing in to play. Related articles Where do I get the geolocation plugin? How can I turn off or remove remote desktop software, which may prevent accurate location verification? Why am I not able to play on my PC? What can I do if I am incorrectly identified as being outside Michigan from a desktop or laptop computer? Why am I being asked to download the Geolocation plugin again?