WITHDRAWALS

  • How do I upload documents on Android? plus icon minus icon
    • Currently, documents cannot be uploaded through the Android app. Please visit icasino.firekeeperscasino.com on your PC or Android phone. Sign in to your account, select MY ACCOUNT and then select M... See more
  • What should I know about the withdrawal process? plus icon minus icon
    •   Process by withdrawal type: FireKeepers Cashier Withdrawal: Go to My Account > Cashier. Select FireKeepers Casino Cashier. Once your withdrawal request is submitted, the Payments team reviews th... See more
  • How do I cancel a pending withdrawal? plus icon minus icon
    • Go to: My Account > Account Statement > Transaction History From the drop-down menu click on Pending Withdrawals Select the withdrawal you would like to cancel and click Cancel Withdrawal You will... See more
  • Which methods can I use to withdraw? plus icon minus icon
    • We offer a variety of withdrawal methods: VIP Preferred/ACH/E-Check FireKeepers Play+ Card Via the FireKeepers Casino Hotel Cage Cashier  For all withdrawal methods, except for the FireKeepers Ca... See more
  • How long does it take to withdraw money? plus icon minus icon
    • As part of our commitment to provide a truly fun gaming experience, FireKeepers makes every effort to ensure that your withdrawal request is processed as quickly as possible. For most methods we as... See more
  • How do I make a withdrawal? plus icon minus icon
    • Go to: My Account > Cashier  Choose which method you wish to use to withdraw (VIP Preferred, FireKeepers Cage Cashier, or FireKeepers Play + Card.) FireKeepers Play+Card: Must have a FireKeepers ... See more
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